Where is AI used?
Currently, AI is used across all spheres and fields. It’s deeply embedded in tons of business processes. Essentially, many executives cannot imagine any business growth and organization development without artificial intelligence.
How embedded is AI in the world of work and business?
According to Gartner, 80% of executives are sure that AI-powered automation can be applied to all business operations. It might sound scary. However, with efficient implementation and strategic use of artificial intelligence, AI becomes a great helper. From chatbots in the retail industry and ecommerce to AI detecting diseased crops in agriculture, the technology is changing the world at an incredibly fast pace.
Industry where AI has had the most impact include energy, healthcare, aerospace, supply chain, and construction. The use of AI and big data can prove to be a game-changers in these critical sectors.
What are virtual shopping assistants?
Virtual shopping helpers, also known as virtual shopping assistants or chatbots, play a crucial role in enhancing the online shopping experience for customers. These AI-powered tools are designed to assist and guide customers throughout their shopping journey. They aim to replicate the support customers would receive in a physical store, making the process easier, more efficient, and more enjoyable.
Virtual shopping assistants come in many shapes and kinds. They include:
- Mobile apps
- Conversational AI
- Browser plugins
Add a chatbot to your website
Adding an online shopping chatbot to your website is easy. You can choose which chatbot templates you want to run and which tasks the customer service chatbots will perform. You can test each template before adding it to your website. After trying out several assistants, activate the ones you find helpful.
You can watch sales results, engagement, helpfulness, or customer success metric such as response rate for individual chats, more and more businesses are realizing that without AI, there is little chance to grow.
The truth is: the world is moving extremely fast.
In order to keep up with it, businesses employ automation of different sorts. With a vast availability of AI-powered tools like voice assistants (e.g., Amazon’s Alexa, Google Assistant, or Siri), chatbot platforms, email automation services, visual AI, and more, companies have a possibility to find tools that work perfectly for them.
No doubt, the adoption of AI systems will continue to grow in numbers. Already now, 9 out of 10 businesses have ongoing investments in artificial intelligence, and they will only be increasing their investments as the time passes.
The growth of AI has been immense in the last few years, especially following the onset of COVID -19 pandemic. In fact, when the world went into lockdown, 52% of businesses accelerated AI adoption, and 86% claimed it was already a “mainstream technology.”
Today, companies view AI not just as an experiment, but as something with a significant impact on their decision-making process, strategy, revenue, and growth. AI adoption brings tangible benefits that businesses cannot afford to miss, whether it’s the everyday artificial intelligence software or highly advanced AI systems.
Indeed, emerging technologies like the Metaverse, machine learning, natural language processing (NLP), and deep learning are expected to reshape workspaces and create new opportunities in the AI sector.
Almost 100 million people will work in the AI field by 2025. In the most likely scenario, humans will work both in real-life spaces and AI-powered ones.
AI has indeed become an invaluable tool in the field of marketing and sales, providing numerous benefits for businesses.
It’s important to note that while AI brings significant advantages, it’s not a one-size-fits-all solution. Businesses should carefully evaluate their needs, resources, and goals when selecting and implementing AI tools. By leveraging AI effectively, businesses can enhance their marketing and sales efforts, improve customer experiences, and drive growth.
Conversational AI and chatbots have proven to be valuable assets for businesses, offering improved customer experiences, cost savings, scalability, and valuable data insights. As AI technology continues to evolve, the capabilities and potential of chatbots are expected to expand, providing even more benefits to businesses and their customers.
It’s important for businesses to carefully design and train chatbots to ensure a positive user experience.
Leave a comment below and let us know which AI tools you’ve experimented with so far.
Written by John Marshall